Do I need a webcam and microphone for my Hazel appointment?

Ideally, yes. To get the most out of your Hazel appointment we recommend you have access to a webcam and microphone so you are able to consult face-to-face with your practitioner, just as you would at an in-person appointment.

If you do not have access to a computer with these functions, our practitioners will be able to conduct the appointment over the phone. Simply write a note in the enquiry section saying that you do not have access to a webcam or microphone when booking your appointment.

This will let the doctor know to call you to conduct your appointment via phone at the time of your booking, rather than wait in the virtual appointment rooms. You will still need to log onto your dashboard and click ‘attend appointment’ to let the doctor know you are ready.